Fr150 Privacy Policy – Personal Data Protection for Malaysian Players

Welcome to the fr150 Privacy Policy. This document forms an essential part of the relationship between fr150 and every member who uses our platform. At fr150, we believe that trust is the foundation of every meaningful relationship – and that trust begins with complete transparency about how we handle your most personal information.

This Privacy Policy clearly explains, in plain language: what personal data we collect from members, why we need it, how we use it, who we share it with (and under what circumstances), how we protect it, and what rights you hold as the data subject.

Fr150 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). As a platform serving Malaysian players, we take this legal and moral responsibility extremely seriously. Every process involving fr150 members' personal data has been redesigned and reviewed by our team of security and compliance experts to ensure it meets or exceeds the requirements of the PDPA.

Should you have any questions, concerns, or wish to exercise any rights regarding your personal data at any time, the fr150 team is always ready to assist via email at [email protected] or through Live Chat, which operates 24 hours a day, 7 days a week.

Fr150 collects your personal data only when it is genuinely necessary to provide the services you request, meet legal requirements, or improve your experience on our platform. The following are the categories of data we may collect:

Fr150 uses the personal data it collects only for lawful, specific, and transparent purposes. We will not use your data for any purpose not described in this Privacy Policy without first obtaining your renewed consent.

The following are the primary purposes for which fr150 uses your personal data:

• Account Management: Creating and managing your fr150 account, processing registrations, verifying your identity, and managing your account settings.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks; processing withdrawals; managing your account balance and financial records in MYR.
• Gaming Services Provision: Enables you to access and play all games available on fr150, manage jackpots and winnings, and handle any bonuses and promotions you are eligible for.
• Security & Fraud Prevention: Monitoring account activity to detect and prevent fraud, money laundering, multi-account usage, and other unlawful activities that could harm the platform and other members.
• Legal Compliance: Complying with Malaysia's PDPA requirements, regulatory authority directives, and applicable financial reporting obligations.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may require responsible gaming support, and to ensure that the self-imposed control limits you have set are enforced by the fr150 system.
• Communication & Support: Sending important account-related notices, responding to customer support enquiries, and providing technical assistance.
• Marketing (with consent): Sending information about promotions, new bonuses, and platform updates to members who have consented to receive marketing communications from fr150.
• Platform Improvement: Analyses aggregated (non-individual) usage data to improve the performance, usability, and content of the fr150 platform.

Fr150 relies on a valid legal basis for every instance of data processing – whether that is the performance of a contract, compliance with a legal obligation, fr150's legitimate interests that do not override your fundamental rights, or explicit consent you have provided.

Fr150 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. This is an absolute commitment we will never compromise on. However, in the course of normal platform operations, there are certain situations where sharing data with specific parties is necessary:

• Payment Providers: Required financial data is shared with payment providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and banks offering FPX services (Maybank, CIMB) solely for the purpose of processing your deposit and withdrawal transactions. These providers are bound by strict confidentiality agreements with fr150.
• Game Providers: Third-party game providers that supply slots and games on the fr150 platform may receive the minimum technical data required to run their games properly. This data is limited and does not include your financial information or full identity details.
• Legal Compliance: fr150 will disclose personal data to Malaysian government authorities, law enforcement bodies, or regulatory bodies when required to do so by law or a valid court order.
• Crime Prevention: Data may be shared with fraud prevention agencies or recognised industry bodies where there is reasonable suspicion of fraudulent activity or money laundering, in accordance with legal requirements.

The security of your personal data is fr150's highest priority. We continuously invest in the latest security technologies and processes to ensure your data is protected against any unauthorised access, use, or disclosure.

The technical and organisational security measures we employ at fr150 include:

• 256-bit SSL Encryption: All data transmitted between your browser and fr150's servers is encrypted using 256-bit TLS/SSL protocols – the same standard used by Malaysia's leading financial institutions and banks.
• Stored Data Encryption: Sensitive data stored in fr150's databases is further encrypted using robust encryption algorithms, ensuring it remains unreadable even to any party that gains unauthorised access to our infrastructure.
• Strict Access Controls: Only fr150 staff who require access to specific data in order to carry out their assigned duties are granted access. All access is logged and continuously monitored.
• 24/7 Security Monitoring: fr150's systems are monitored around the clock, 24 hours a day, by our cybersecurity team to detect and respond to any threats or suspicious activity without delay.
• Regular Security Testing: fr150 conducts regular penetration testing and independent security audits to identify and address any vulnerabilities in our systems before they can be exploited.
• Two-Factor Authentication (2FA): fr150 supports and encourages the use of two-factor authentication on member accounts as an additional layer of security beyond passwords.

While fr150 takes all reasonable measures to protect your data, no digital security system in the world can guarantee absolute 100% protection under all circumstances. In the event of a data breach affecting your personal information, fr150 will notify you and the relevant authorities within the legally required timeframe.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have certain rights with respect to your personal data held by fr150. fr150 is committed to respecting and facilitating the exercise of these rights:

To exercise any of the above rights, please contact us by email at [email protected], clearly stating the nature of your request. fr150 will process your request within 30 calendar days. In complex cases, this period may be extended by up to 60 days, with appropriate notice given to you.

Like most online platforms, fr150 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit the fr150 website.

Fr150 uses the following types of cookies:

• Essential / Core Functionality Cookies: These cookies are essential for the fr150 platform to function correctly. They manage your login session, remember your language preferences and settings, and maintain the security of your session. Without these cookies, the fr150 platform cannot operate. They cannot be disabled.
• Analytics Cookies: These cookies help fr150 understand how members use our platform – which pages are most popular, where users encounter difficulties, and so on. This information is used in aggregated form to improve the fr150 platform. You may opt out of analytics cookies at any time.
• Functional Cookies: These cookies allow fr150 to remember your preferences (such as favourite games or display settings) to deliver a more personalised experience. They do not track your activity on other websites.
• Security Cookies: These cookies are used to detect and prevent fraudulent activity and to protect your account from unauthorised access. They form part of fr150's security system and cannot be disabled.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the fr150 platform. For more information on managing cookies in your browser – whether on Android, iOS, or desktop – please refer to your browser's help documentation.

Fr150 adheres to the principle of data minimisation – meaning we retain your personal data only for as long as necessary to fulfil its original purpose, or as required by applicable Malaysian law.

The following is a general guide to data retention periods at fr150:

• Active Account Data: For as long as your fr150 account remains active, we retain all data necessary to operate it properly and securely.
• Data After Account Closure: When you close your fr150 account, we retain your personal data for the period required under Malaysian law – typically between three and seven years, depending on the type of data and the applicable compliance requirements.
• Financial Transaction Records: Deposit and withdrawal transaction records in MYR are retained in accordance with Malaysia's financial and taxation legal requirements, typically for seven years.
• Security Logs: Security logs and activity records related to fraud prevention are retained for as long as necessary for investigation and legal compliance purposes.
• Marketing Data: Data for which you have given consent for marketing purposes is retained until you withdraw that consent or request its deletion.

When data is no longer needed and there is no legal obligation to retain it, fr150 will securely delete or anonymise it using industry-standard data deletion procedures, ensuring the data cannot be recovered or re-linked to any specific individual.

Fr150 strictly does not accept registration or use of the platform by individuals under the age of 21. Our platform is for adults only, and all content, games and services on fr150 are intended solely for adults who are legally eligible to use online gambling services.

Fr150 does not knowingly collect, store, or process personal data from children or minors. Should we discover that a minor's personal data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.

Fr150 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in Malaysian law, industry practices, or our platform's operations. When material changes are made to this Privacy Policy, fr150 will notify members via an in-platform notice or email before the changes take effect.

It is your responsibility to review this Privacy Policy periodically. The "Last Updated" date displayed at the top of this page indicates when the Privacy Policy was most recently revised. Your continued use of the fr150 platform after any amendments take effect will be considered your acceptance of the revised Privacy Policy.

This Privacy Policy and all matters relating to the processing of personal data by fr150 are governed by Malaysian law, in particular the Personal Data Protection Act 2010 (PDPA). Any dispute arising from or in connection with this Privacy Policy shall be resolved in accordance with Malaysian law under the jurisdiction of a competent court in Malaysia.